Cookie Policy

    Last updated: March 30, 2026

    1. What Are Cookies

    Cookies are small text files stored on your device when you visit a website. They help us provide a better experience by remembering your preferences and understanding how you use our platform.

    2. Cookies We Use

    2.1 Essential Cookies

    Required for the platform to function. These cannot be disabled.

    • Authentication tokens: Keep you signed in securely across sessions
    • Session identifiers: Maintain your active session and account state
    • Security tokens: Protect against cross-site request forgery

    2.2 Functional Cookies

    Enhance your experience by remembering your choices.

    • Theme preference: Stores your light/dark mode selection
    • Language preference: Remembers your chosen dashboard language (English, German, French, Italian, Chinese, or Russian)
    • Sidebar state: Remembers whether your navigation menu is expanded or collapsed

    2.3 Analytics Cookies

    Help us understand how visitors use the platform so we can improve it.

    • Page tracking: Records which pages are visited, session duration, and navigation patterns
    • Visitor analytics: Collects anonymized data about visitor locations, devices, and referral sources
    • Performance metrics: Monitors page load times and error rates

    3. Local Storage

    In addition to cookies, we use browser local storage for:

    • Caching your authentication state for faster page loads
    • Storing your online/offline status indicators
    • Maintaining chat notification preferences
    • Remembering credit purchase and dashboard filter settings

    4. Third-Party Cookies

    Our platform may set cookies from the following third-party services:

    • Payment provider (AzamPay): Set during credit purchase transactions for fraud prevention
    • Authentication service: Our backend authentication sets secure HTTP-only cookies for session management

    5. Managing Cookies

    You can control cookies through your browser settings. Most browsers allow you to:

    • View and delete existing cookies
    • Block all or specific cookies
    • Set preferences for certain websites

    Please note that blocking essential cookies will prevent you from signing in and using core platform features. You can manage your theme and language preferences directly from your dashboard settings.

    6. Cookie Retention

    Cookie TypeDuration
    Authentication tokensUntil sign out or 30 days
    Theme / language preferencePersistent (until cleared)
    Analytics cookiesSession or up to 1 year
    Payment session cookiesTransaction duration only

    7. Updates to This Policy

    We may update this Cookie Policy periodically. Changes will be posted on this page with an updated revision date.

    8. Contact

    For questions about our cookie practices, contact us at info@safarirolodex.africa or call +255 764 178 757.